Fast, reliable shipping to your doorstep
Thank you for choosing Octopus Mood Toy for your shopping needs. We are dedicated to providing you with the best shopping experience and ensuring a smooth and reliable shipping process. Please review our Shipping Policy below for important information.
We exclusively offer Standard Shipping for all orders with a flat rate of $8.95 USD per order. This shipping method provides a balance between cost effectiveness and reasonable delivery times.
Orders are generally processed within 1 to 2 business days after payment confirmation. During peak seasons or promotional periods processing times might experience slight extensions. An email confirmation with tracking information will be sent once your order has been shipped.
💡 Note: While we endeavor to meet the estimated delivery times unforeseen circumstances such as weather conditions or logistical challenges might result in minor delays.
A tracking number will be provided via email upon shipment of your order. You can use this tracking number to monitor the status and estimated delivery date of your package.
📧 Check your email inbox for tracking details once your order ships.
⚠️ Important: Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or non delivery due to incorrect or incomplete addresses provided by the customer.
In the unlikely event that your package is lost or damaged during transit please contact our customer support within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
For information about returns and exchanges please refer to our Returns and Exchanges Policy.
If you have any questions about shipping please do not hesitate to reach out
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